Support
Get to someone who can actually help.
Realtime provides remote and onsite support for households, small businesses and larger organisations, with arrangements ranging from pay-as-you-go through to managed support and SLA-based services.
01
Remote support
Where appropriate, we can securely assist remotely and reduce the time spent waiting for an onsite visit.
02
Onsite support
Our support capability extends across New Zealand, with people and partners able to assist onsite where required.
03
Flexible arrangements
Use us when needed or discuss a planned support arrangement around service levels and business requirements.